terms and conditions

Each piece of jewelry is one-of-a-kind. Our stones are carefully chosen and almost always totally unique.  Because of this, designs are rarely exactly duplicated. If you are interested in a piece you see here, please email us with details of your inquiry and we will get back to you as soon as we are able.

When you place an order via this web site, all terms and conditions listed below apply. Please read them carefully.

Payment:  We accept Visa, Mastercard, Discover and American Express cards in our shop checkout. Apple Pay is also available on supported devices. We are happy to arrange payment by check, Paypal or Venmo as well, please email us with inquires. We also have a shop on Etsy. When paying with a check, your jewelry will be shipped after the check is received and cleared.

Shipping:  All of the prices listed on this website include shipping charges. We ship all packages via insured United States Priority Mail, unless otherwise arranged. Shipping fees depend upon the amount insured and is calculated accordingly per the postal rates. Please contact us regarding purchasing and shipping internationally. Thank you!

Returns:  We want you to be thrilled with your jewelry!  We’re happy to work with you to rectify any issues you might have with one of our pieces and we’ll do our best to alter or fix something so it works for you.  Most of our rings we do not re-size.   If within 14 days of purchase you wish to return a piece, we will refund you the full cost of the item, minus the shipping cost, as long as the item is returned in it’s original and undamaged condition.  Or you may exchange it for something different. In the case of exchanges where a price difference occurs, you are responsible for any cost over the originally purchased piece, including the cost of re-shipping.  In cases where the exchange would result in you receiving credit, you will be issued a credit for the amount, good for up to two months after the date of the original purchase.  Please contact us concerning any exchanges or alterations.  With all custom work, sales are final.

Repairs:  Unless a piece is determined to be defective, all repairs and alterations will be performed for a fee, including shipping. Please contact us for further information before returning any item for repair, alteration or replacement.

Thank you for reading our Terms and Conditions.

Amy Buettner & Tucker Glasow